Question On MDM 22.214.171.124 Support
(Doc ID 2708413.1)
Last updated on JULY 05, 2021
Applies to:Oracle Utilities Meter Data Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
Customer have installed MDM version 188.8.131.52. MDM was supported on Oracle WLS 184.108.40.206.0 and Database 220.127.116.11 as per Oracle Installation guide for MDM 18.104.22.168. Please refer:
Currently the Database 12cR1 (12.1.01) is under extended support.
Installed version of MDM (22.214.171.124) has premium support up to May 2022, while underlying tech stack seems to have run out of premium support faster which should not be the case as tech should be supported at least as long as the application.
Lifetime support policy of all the oracle products are listed in the pdf (attached) and it is the latest updated doc by oracle. Also, Oracle doesn't certify any other Database version with MDM 126.96.36.199. So we have no option but to buy extended support.
Please clarify why MDM 188.8.131.52 has Premium support till May 2022 while underlying tech stack (Database 184.108.40.206) went to Extended support.
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