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ORMB 2.9 - Approval Workflow - Resolve UI Issue (Doc ID 2708576.1)

Last updated on SEPTEMBER 15, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.9.0.0.0 version, ENV - Environment

ACTUAL BEHAVIOR
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2.9 - Approval Workflow - Resolve UI issue

Steps to replicate:

-------------------------------

1) Create an approval transaction

2) Search for the approval transaction through Approve UI, Click on Return to Submitter

3) Now search for that approval transaction through Approve UI, under Resolve menu.

4) Click on Withdraw, there should be no duplicate key error. It should allow to withdraw a records successfully without any error.


Flow in 2.6 -

Insert in log table
Read max seq number from logs
Delete pending status record entry from logs
Inserts delete status entry in logs


Flow in 2.9 -

Insert in log table
Read max seq number from logs
Delete pending status record entry from logs
ERROR for duplicate Insert.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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