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Unifier Standard View: Cannot View CSV Imported Line Items if it Takes More Than One Page to Display All Line Items, Error Displayed: "Error Internal Server Error" When Viewing Pages 2 and Higher (Doc ID 2709297.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Primavera Unifier - Version 18.8.11.0 to 19.12.7.0 [Release 18.8 to 19.12]
Information in this document applies to any platform.

Symptoms

When attempting to view a Business Process (BP) record with more than one page of Line Items created via CSV import, the users see the following error when attempting to view page 2 and beyond, whereas page 1 can be viewed successfully.

ERROR
-----------------------
"Error Internal Server Error"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into the Unifier environment.
  2. Navigate to Project/Shell where the issue is being encountered > BP Node > Business Process "BP1".
  3. Click Create > Complete required fields.
  4. Click "Line Items" > Import > Upload CSV > "BP1_interface" > Open > Upload > File is uploaded 100%, "Line Items Imported successfully".
  5. There are "XXX" Total lines in the Line Items tab > Page 1 can be viewed without error.
  6. Click on Page 2 or higher > "Error Internal Server Error" is displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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