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Event Framework Is Failing For All Events With APIException.getRootCause() (Doc ID 2709308.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Agile 9.3.6 - Event framework is failing for all events with APIException.getRootCause()

- Upgraded Agile from 9.3.4 to 9.3.6 RUP 13
- All Events - Scheduled, Java PX, Script PX are failing with Error - Call APIException.getRootCause() for details.
- Error Stacktrace


ERROR
-----------------------
2020-08-27 09:34:57,065> Got error during trigger event with error:Call APIException.getRootCause() for details.
com.agile.util.exception.CMAppException: Call APIException.getRootCause() for details.
at com.agile.agileDSL.ScriptMgr.ScriptMgr.executeMethod(ScriptMgr.java:192) ~[agileclasses.jar:?]
at com.agile.agileDSL.ScriptMgr.ScriptMgr.execute(ScriptMgr.java:34) ~[agileclasses.jar:?]
at com.agile.agileDSL.ScriptMgr.AgileDSLMgrSessionBean.invokeAction(AgileDSLMgrSessionBean.java:49) ~[agileclasses.jar:?]
at com.agile.agileDSL.ScriptMgr.AgileDSLMgrSessionBean_3nrrgd_EOImpl.__WL_invoke(Unknown Source) ~[file:.class:?]
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invokeInternal(SessionRemoteMethodInvoker.java:54) ~[com.oracle.weblogic.ejb.jar:12.2.1.4]
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:21) ~[com.oracle.weblogic.ejb.jar:12.2.1.4]
at com.agile.agileDSL.ScriptMgr.AgileDSLMgrSessionBean_3nrrgd_EOImpl.invokeAction(Unknown Source) ~[file:.class:?]
at com.agile.soa.event.handler.ScriptInitiator.invoke(ScriptInitiator.java:92) ~[agileclasses.jar:?]
at com.agile.soa.event.handler.ScriptInitiator.invoke(ScriptInitiator.java:60) ~[agileclasses.jar:?]
at com.agile.soa.event.eventmgr.EventMgr.invokeEventHandlers(EventMgr.java:262) ~[agileclasses.jar:?]
at com.agile.soa.event.eventmgr.EventMgrSessionBean.sendEvent(EventMgrSessionBean.java:119) ~[agileclasses.jar:?]
at com.agile.soa.event.eventmgr.EventMgrSessionBean_c89lht_EOImpl.__WL_invoke_2(Unknown Source) ~[file:.class:?]
at com.agile.soa.event.eventmgr.EventMgrSessionBean_c89lht_EOImpl.__WL_invoke_1(Unknown Source) ~[file:.class:?]
at com.agile.soa.event.eventmgr.EventMgrSessionBean_c89lht_EOImpl.__WL_invoke(Unknown Source) ~[file:.clas
...
java.lang.NullPointerException
at com.agile.common.server.eventmgr.DefaultTaskConfig.constructMap(DefaultTaskConfig.java:72)
at com.agile.common.server.eventmgr.DefaultTaskConfig.getTaskConfigMapping(DefaultTaskConfig.java:40)
at com.agile.common.server.eventmgr.AbstractTaskConfigReader.regainTaskConfigMapping(AbstractTaskConfigReader.java:44)
at com.agile.common.server.eventmgr.TaskDAO.getEventTracking(TaskDAO.java:1012)
at com.agile.common.server.eventmgr.TaskManager.getEventTracking(TaskManager.java:164)
at com.agile.common.server.eventmgr.ScheduledEventList.processEvent(ScheduledEventList.java:126)
at com.agile.common.server.eventmgr.ScheduledEventList.add(ScheduledEventList.java:58)
at com.agile.common.server.eventmgr.ScheduledEventList.addAll(ScheduledEventList.java:79)
at com.agile.common.server.eventmgr.MainEventScheduler.scheduleMultiEvents(MainEventScheduler.java:175)
at com.agile.common.server.eventmgr.MainEventScheduler.run(MainEventScheduler.java:94)
at java.util.TimerThread.mainLoop(Timer.java:555)
at java.util.TimerThread.run(Timer.java:505)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Web Client
2. Run PX

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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