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Specified File Could Not Be Located When Downloading File on the Test Environment Where Agile Database Schema Is Cloned from Production (Doc ID 2709445.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Gets below error when attempting to download a file on Test instance:

Error

Specified file {filename} could not be located. Please contact the administrator.

Fact

Agile database schema was cloned from the production instance to the test instance
File Manager configuration is done correctly in Java Client > Admin tab > Settings > Server Settings > Location > File Manager, and user can add a new file and download the file which was newly added


Steps

The issue can be reproduced at will with the following steps:
1. Log into Web Client, and search for an object with attachment file, and open the object
2. Goto Attachment tab
3. Select the row with attachment, and Get file
4. Gets error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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