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Nothing Happens When Clicking On Object In Search Results Tab (Doc ID 2709531.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle Communications Pricing Design Center - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On Pricing Design Center(PDC) 12.0.0.3.0 graphical user interface(GUI), when using Search pricing and trying to see details of one object (eg ChargeOffer) in the results tab, nothing happens when clicking on it.

It is expected a new tab will be open displaying details of the respective object (eg ChargeOffer)

It seems this is a know problem, as it is mentioned in "Communications Billing and Revenue Management 12.0 Release Notes", chapter 1 Release Notes, section "Known Problems", sub-section "Known Problems in PDC" (see here: https://docs.oracle.com/cd/E51000_01/doc.120/e51026/rel_release_notes.htm#BRMRN181 ):

Known Problems in PDC

This section describes known problems and workarounds for PDC 12.0.

PDC Search Functionality Not Working As Expected

Basic Search

When you perform a basic search in the PDC user interface, clicking a search result does not open it.

Workaround: Double-click a search result to open it. 

The problem is that workaround suggested in the document doesn't work. When double-click on the search result list than always the first entry on the list is opened, even if double-click on other entity on the list.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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