Cannot Create Access Model In AACG (GRC) 8.6.6.14030 as it Errors "Error 500--Internal Server Error"
(Doc ID 2709799.1)
Last updated on AUGUST 05, 2024
Applies to:
Oracle Application Access Controls Governor - Version 8.6.6 and laterInformation in this document applies to any platform.
Symptoms
Can't create access model in AACG (GRC) 8.6.6.14030. It throws following error.
ERROR
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Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.
Further action shows: ADF_FACES-30200:For more information, please see the server's error log for an entry beginning with: The UIViewRoot is null. Fatal exception during PhaseId: RESTORE_VIEW 1.
STEPS
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The issue can be reproduced at will with the following steps:
1. GRC->Continous Control Management->Create Access Model->Choose Business Objects (Model Objects) "Access Entitlement" & "EBS Access Condition" (Type: Segregation of Duties)->Manage Datasource
2. Choose "EBS Access Condition: with Datasource.
3. Choose "Access Entitlement" or "EBS Access Condition", the browser throws error:
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create Access Model.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |