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Cannot Create Access Modell In AACG (GRC) 8.6.6.14030 as it Errors "Error 500--Internal Server Error" (Doc ID 2709799.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Oracle Application Access Controls Governor - Version 8.6.6 and later
Information in this document applies to any platform.

Symptoms

Can't create access control in AACG (GRC) 8.6.6.14030. It throws following error.

ERROR
-----------------------
Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.
Further action shows: ADF_FACES-30200:For more information, please see the server's error log for an entry beginning with: The UIViewRoot is null. Fatal exception during PhaseId: RESTORE_VIEW 1.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. GRC->Continous Control Management->Create Access Model->Choose Business Objects (Model Objects) "Access Entitlement" & "EBS Access Condition" (Type: Segregation of Duties)->Manage Datasource
2. Choose "EBS Access Condition: with Datasource.
3. Choose "Access Entitlement" or "EBS Access Condition", the browser throws error:

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Access Model.

Cause

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In this Document
Symptoms
Cause
Solution
References


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