My Oracle Support Banner

ORMB2.9 | Issues On Creating Account With Customer Specific Bill Route Type / Bill Route Method (Doc ID 2710225.1)

Last updated on SEPTEMBER 15, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


On : version, ENV - Environment

ORMB2.9 | Issues on creating Account with customer specific Bill route type / Bill route method

Issues on creating Account with customer specific Bill route type / Bill route method.

If Bill route type = POSTAL and Bill route method <> POSTAL., we are getting below error.

"You must specify the address ID only when the routing mehod of bill route type is set to POSTAL."

Attached Mail with detailed analysis. Attached logs for the same.


I am able to replicate the issue, by changing the route method for POSTAL route type.
System tries to insert ADDRESS_ID field based on address source only in case of POSTAL route type. But if in you ROUTE Type Setting, route method is not set to postal, system throws the error in both cases
1) if you populate address id, since method is email in below screen shot it throws error because address id is not required in case of email.
2) If address id is not populated then system throws error because for POSTAL route type address id is required.

In case of custom route type created, system only validate the 1st one(address id is not required when not postal).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.