My Oracle Support Banner

Redline BOM Item Effective Date Attribute Set to Blank After Session Timeout (Doc ID 2710285.1)

Last updated on SEPTEMBER 17, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When adding a new redline BOM item to a change, Effective Date is being populated. After that, leave the Web Client open and do not do any action until it reaches to session timeout. Click the refresh icon and see that Effective Date field is being set to blank.

Steps
The issue can be reproduced at will with the following steps:
1. Login to Web Client
2. Go to Change
3. Go to Affected Items tab
4. Select an Item
5. Go to redline BOM tab
6. Add a new BOM item for redline. Confirm that Effective Date is being populated to the item having revision.
7. Leave the Web Client open until session timeout.
8. Login again and review the previous Change redline BOM tab. Notice Effective Date field is being set to blank.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.