My Oracle Support Banner

Installation Issue of BRM 7.5 PS23 Client Tools on Windows 10 Machines (Doc ID 2710732.1)

Last updated on JANUARY 26, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and later
Information in this document applies to any platform.

Goal

On the Windows 10 machine, an user was not able to install the Billing and Revenue Management (BRM) 7.5 Patch Set 23 Client Tools.
The setup.exe has been run as administrator, but it kept on clocking forever and not able to proceed with the installation.
There was no specific error displaying; and at the same time, it is not opening up the window to install the client tools.


 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.