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Unable to Run Any Processes or Batches in New Installation (Doc ID 2711630.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle Financial Services Profitability Management - Version 8.0.0 and later
Oracle Financial Services Funds Transfer Pricing - Version 8.0.0 and later
Oracle Financial Services Asset Liability Management - Version 8.0.0 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Financial Services Enterprise Performance Management (EPM)

Symptoms

After a new install of 802, upgrade to 807 and then upgrade to 8072, no processes are running successfully.

The execution in allocation specification for Profitability management triggered successfully but the status record does not changed and there is no impact on the database .
The execution of transfer pricing rule in FTP the execution triggered successfully but the status does not changed and there is no impact on the database.
The execution of SQL rule , the execution triggered successfully but the status does not changed and there is no update in the database.

The following errors are found in the $FIC_DB_HOME/bin/nohup.out log:

ERROR

LIBREV: OFSAA_LOG_HOME is not set [Wed Aug 19 09:03:56 2020 AM +0000][INFO][BACKEND][OFSAA][AM_LOG_TRACE_XXXXXTSAPOFSA01] Task status file not found
...
SocketClientImpl::Connect : Call to Connect Failed: Connection refused
[Wed Aug 19 09:03:56 2020 AM +0000][SEVERE][BACKEND][OFSAA][AM_LOG_TRACE_XXXXXTSAPOFSA01] SocketClientImpl::Connect : Call to Connect Failed
[Wed Aug 19 09:03:56 2020 AM +0000][SEVERE][BACKEND][OFSAA][AM_LOG_TRACE_XXXXXTSAPOFSA01] SocketClientImpl::Get_Error : ERRNO = 111 Error Message = Connection refused
[Wed Aug 19 09:03:56 2020 AM +0000][SEVERE][BACKEND][OFSAA][AM_LOG_TRACE_XXXXXTSAPOFSA01] SocketClientImpl::Get_Error : The attempt to connect was forcefully rejected. The calling program should close(2) the socket descriptor, and issue another socket(3SOCKET) call to obtain a new descriptor before attempting another connect() call
[Wed Aug 19 09:03:56 2020 AM +0000][SEVERE][BACKEND][OFSAA][AM_LOG_TRACE_XXXXXTSAPOFSA01] AM_Reg : Call to SocketClient Connect Failed. Discarding Message
[Wed Aug 19 09:03:56 2020 AM +0000][WARN][BACKEND][OFSAA][AM_LOG_TRACE_XXXXXTSAPOFSA01] SocketClientImpl::Close : Call to Shutdown-RDWR Failed
[Wed Aug 19 09:03:56 2020 AM +0000][SEVERE][BACKEND][OFSAA][AM_LOG_TRACE_XXXXXTSAPOFSA01] SocketClientImpl::Get_Error : ERRNO = 107 Error Message = Transport endpoint is not connected
[Wed Aug 19 09:03:56 2020 AM +0000][SEVERE][BACKEND][OFSAA][AM_LOG_TRACE_XXXXXTSAPOFSA01] SocketClientImpl::Get_Error : Default case
[Wed Aug 19 09:03:56 2020 AM +0000][SEVERE][BACKEND][OFSAA][AM_LOG_TRACE_XXXXXTSAPOFSA01] AM : Failed to register with Router(s)
./agentstartup.sh: line 81: cd: /SERVERS/: No such file or directory
grep: SERVER_AM_LOG_TRACE_XXXXXTSAPOFSA01.log: No such file or directory
grep: SERVER_AM_LOG_TRACE_XXXXXTSAPOFSA01.log: No such file or directory


The issue can be reproduced at will with the following steps:
1. Install PFT App Pack 802
2. Upgrade to 807
3. Upgrade to 8072

Changes

New install of OFSAA 802, upgrade to 807 and then upgrade to 8072.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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