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Contract Option Event Type Not Auto Populating & Wont Allow Option To Search (Doc ID 2713508.1)

Last updated on OCTOBER 08, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

Goal

On : 2.7.0.3.0 version, SW - System Wide

Contract Option Event Type not auto-populating & won't allow the option to search using Google Chrome

While using Google Chrome, when trying to create a new contract option event type, then select add & new screen populates the contract option event type should auto-populate when you hit the magnifying glass. When trying to click the magnifying glass to search, the window is grayed out & cant click on the magnifying glass.
 

Solution

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In this Document
Goal
Solution


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