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Issue Getting Multiple Part Attachments In PCM Quick View Window (Doc ID 2713726.1)

Last updated on SEPTEMBER 23, 2020

Applies to:

Oracle Agile Product Cost Management - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Cannot Get all attachments in PCM Quick View window
Sourcing Project Quick View Attachment Tab Doesn't Get Multiple Attachments.  This behavior is consistent for both internal Sourcing Project Managers via the Sourcing Project and also for suppliers responding to RFQs.

The issue can be reproduced at will with the following steps:

1.  Login to Web Client at admin; Used FireFox & IE 11
2.  Create a Part; ie:
     P00342
3.  Create 2 attachment documents; ie:
     Test Doc.txt & Test.rtf
4.  Click on Attachment Tab
5.  Add attachments; Click on Add button and select Test Doc.txt & Test.rtf
6.  Create new Sourcing Project; Click on Action Button Create New | Sourcing Projects
7.  Type:  Sourcing Project | Number PRJ00037 | Quality Breaks 1
8.  Click on Items Tab | Add Part P00342 created in Step 2
9.  Click on Par P00342 link
10. Click on Attachment Tab
11. Select both attachments by highlighting the two rows for attachment file Test Doc.txt & Test.rtf
12. Click on Get button
13. Message shows in message bar "Downloading file"
      --> Nothing happens, the user is NOT Prompted to open or save the attachment files.
     (Note this issue does NOT happens when selecting a single attachment file)

Cause

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In this Document
Symptoms
Cause
Solution
References


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