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"SEVERE: Failure accessing WMS theme image" in Managed Server when Accessing WMS Theme Image (Doc ID 2713758.1)

Last updated on SEPTEMBER 25, 2020

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.0.0 to 2.5.0.0.0 [Release 2.4 to 2.5]
Oracle Network Management for Utilities - DMS - Version 2.4.0.0.0 to 2.5.0.0.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.4.0.0.0 version, Java Application Server

WebLogic NMS managed server out of memory java exception during failure accessing Web Map Server (WMS) image.

Noticed a pattern of Java OutOfMemory exceptions in our NMS managed servers (the ones running cesejb.ear). These appear to be occurring when accessing a WMS theme image file.

ERROR
-----------------------

Jul 31, 2020 9:09:35 AM oracle.sdovis.DBMapMaker renderEm
INFO: **** time spent on loading features: 210ms.
Jul 31, 2020 9:09:35 AM oracle.sdovis.DBMapMaker renderEm
INFO: **** time spent on rendering: 4ms
java.lang.OutOfMemoryError: Java heap space
Dumping heap to /middleware/heapdumps/java_pid16452.hprof ...
Heap dump file created [9778129888 bytes in 21.140 secs]
***************************************************************************
The WebLogic Server encountered a critical failure
java.lang.OutOfMemoryError: Java heap space
at java.awt.image.DataBufferInt.(DataBufferInt.java:75)
at java.awt.image.Raster.createPackedRaster(Raster.java:467)
at java.awt.image.DirectColorModel.createCompatibleWritableRaster(DirectColorModel.java:1032)
at sun.awt.image.ImageRepresentation.createBufferedImage(ImageRepresentation.java:253)
at sun.awt.image.ImageRepresentation.setPixels(ImageRepresentation.java:559)
at sun.awt.image.ImageDecoder.setPixels(ImageDecoder.java:138)
at sun.awt.image.PNGImageDecoder.sendPixels(PNGImageDecoder.java:549)
at sun.awt.image.PNGImageDecoder.produceImage(PNGImageDecoder.java:470)
at sun.awt.image.InputStreamImageSource.doFetch(InputStreamImageSource.java:269)
at sun.awt.image.ImageFetcher.fetchloop(ImageFetcher.java:205)
at sun.awt.image.ImageFetcher.run(ImageFetcher.java:169)
Reason: There is a panic condition in the server. The server is configured to exit on panic
***************************************************************************
Jul 31, 2020 9:10:03 AM oracle.sdovis.theme.WMSMapThemeProducer prepareData
SEVERE: Failure accessing WMS theme image:

Cause

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In this Document
Symptoms
Cause
Solution
 Fix Description
 Migration
References


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