Incorrect Tax Amount of Adjustment in BRM12PS3 (Doc ID 2714183.1)

Last updated on APRIL 13, 2022

Applies to:

Symptoms

Tax applied at the time of event adjustment is not correct at 0.05% rate, it should be matching. i.e. 0.13 and -0.13. But it is showing as -0.13 and -0.58 as in the screen shot.

Scenario details:
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On 8/6, create an account with monthly service
On 9/2, close the service
On 9/2, adjust the event which is created for closing service - cycle_forward_monthly (pro-rated) for the full amount using the Flist given below:
   r << EOFA 1
   0 PIN_FLD_POID POID [0] 0.0.0.1 /account 10000134225 71
   0 PIN_FLD_PROGRAM_NAME STR [0] "pin_collections_process"
   0 PIN_FLD_DESCR STR [0] "Adjustment for immediate earning after cancellation"
   0 PIN_FLD_EVENTS ARRAY [0] allocated 20, used 1
   1     PIN_FLD_POID POID [0] 0.0.0.1 /event/billing/product/fee/cycle/cycle_forward_monthly 325578597124143846 0
   0 PIN_FLD_ADJUSTMENT_INFO ARRAY [0] allocated 20, used 1
   1     PIN_FLD_RESOURCE_ID INT [0] 124
   EOFA
   xop PCM_OP_AR_EVENT_ADJUSTMENT 0 1

There will be some refunds because of pro-ration as part of the monthly cycle forward event created during service closure.

Cause

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