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Person Name & Type Missing on Person Search Results (Doc ID 2714197.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.8.0.0.0, Person Name and Name Type values are missing on Person Search Results

ACTUAL BEHAVIOR
----------------------------
While searching for a Person from Person Search Screen, Name and Person Type are missing in the search results.

EXPECTED BEHAVIOR
---------------------------------
These fields should not be empty/blank, rather have appropriate values.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Main Menu - > Person Information -> Person -> Search
2. Search for Person with Person Name or identifier using wildcard characters.
3. Observe the results missing those fields info.

Cause

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In this Document
Symptoms
Cause
Solution
References


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