My Oracle Support Banner

XORDERDTLMOD Messages Failing For Disontinued Items (Doc ID 2714754.1)

Last updated on OCTOBER 16, 2020

Applies to:

Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

XORDERDTLMOD messages failing for discontinued items with below message:


ERROR
--------

Item 330170 is not active at location 754300 and cannot be ordered there."


Steps to Recreate:

  1. Create 3 items whose item-loc status 'Active'.
  2. Create order for those 3 items.
  3. For 2 items , item-loc status modified to discontinued .
  4. Now try to cancel one item whose status is discontinued using xorderdtldel message. It processed successfully.
  5. Now try to decrease the quantity of another item whose status is discontinued using xorderdtlmod message, it shows below error:

                      "[E] Item 330170 is not active at location 754300 and cannot be ordered there."

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.