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ASNOut Message Gets Failed to Create Externally Generated Transfer At Franchise Location (Doc ID 2714755.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

ASNOut Message gets failed to create externally generated transfer at Franchise location

ERROR
-----------------------
Customer cost cannot be fetched for item 'xxxx'  and Franchise store 'yyyy' because future cost record at primary supplier and primary origin country is not present. Select different item/location.


Steps To Recreate:

  1. Process a shipment (ASNOut) of an externally generated Transfer from WH to Franchise store.
  2. Associated item has not ranged at Franchise store location.
  3. During processing, asnout message got stuck in RIB with error.


 

Cause

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In this Document
Symptoms
Cause
Solution
References


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