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F1_FILTERS_LBL Shows Hover Text Instead Of Japanese Characher After Click Back Button (Doc ID 2714821.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version, ZZ - Common Routines

This is occurred in CM portal and CM zone. This occurred in Japanese version of CCB 2.7.0.3.0 environment

1. First time you search the customer information, it shows normal => This is a CM portal
2. Then select a single customer to view the detail customer information
3. Then click back to the main customer list
4. The page is expected to show the same list as step A. But instead, for the
filter part, it shows the English button "F1_FILTERS_LBL" instead of the
Japanese version button
"フイルターの拡張"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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