Extra Record In Case_event_assess With Datasheet_id=99999 For Some Study Products
(Doc ID 2715533.1)
Last updated on OCTOBER 06, 2020
Applies to:Oracle Argus Safety - Version 8.1.2 and later
Information in this document applies to any platform.
When a new report from study case is created with a double blinded study, an extra record gets created in case_event_assess table with license_id=0 and datasheet_id=99999.
Due to this extra record, the case cannot be sent to any workflow.
Upon routing the case, the following error emerges: "Error No: 305100016 Description: The reported/determined causality fields should not be blank"
On checking the event assessment tab, the causality fields are selected properly for all the PRODUCT-event assessment combinations.
Still the error gets returned, on routing the case.
Extra record in case_event_assess with datasheet_id=99999 for some study products
ERROR MESSAGES: "Error No: 305100016 Description: The reported/determined causality fields should not be blank"
1. Create a new report from study case for one of the double blinded studies and enter event, case seriousness criteria and Reported causality details.
2. Save the case.
3. Enter the mandatory case fields.
4. Route the case to any workflow.
5. The error message comes and the case is not routed.
OCCURRENCE PATTERN: consistent, all users
WORKAROUNDS: soft delete the extra record from case_event_assess table from backend
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