My Oracle Support Banner

Viewer Search Tool Cannot Find Customer Name When Using Turkish Language Pack (Doc ID 2716030.1)

Last updated on SEPTEMBER 30, 2020

Applies to:

Oracle Utilities Network Management System - Version to [Release 2.3 to 2.5]
Oracle Network Management for Utilities - DMS - Version to [Release 2.3 to 2.5]
Information in this document applies to any platform.


On : version, Web Workspace

With Wildcard Before and After and Case Insensitive are active.
We have a customer name "Vesile,...".

Searching for "ves" returns expected results.   Searching for "vesi" returns nothing.

Case-insentive searches should behave the same regardless of language used.

The issue can be reproduced at will with the following steps:
1. Do a case-insensitive customer search using Turkish characters.
2. The results will not match expectations




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Fix Description

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.