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Unable To Start DGWs On ECE Machines (Doc ID 2716199.1)

Last updated on OCTOBER 09, 2020

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.7.0 and later
Information in this document applies to any platform.

Symptoms

The issue can be reproduced at will with the following steps:

1. Prepared the below (Elastic Charging Engine) ECE topology for multi node environment ,

cat eceTopology.conf

#node-name |role |host name (nospaces!) |host ip|JMX port |start CohMgt |JVM Tuning File
ecs1 |server
|<HOST1> | |<PORT> |true
|defaultTuningProfile
ecs2 |server
|<HOST2>| | |false
|defaultTuningProfile
ecs3 |server
|<HOST2> | | |false
|defaultTuningProfile
ecs4 |server
|<HOST2>| |<PORT> |true
|defaultTuningProfile
ecs5 |server
|<HOST1> | | |false
|defaultTuningProfileecs6 |server
|<HOST2>| | |false
|defaultTuningProfile
diameterGateway1 |diameterGateway
|den00rix | |<PORT> |false
|defaultTuningProfile
diameterGateway2 |diameterGateway
|den00rix | |<PORT> |false
|defaultTuningProfile
diameterGateway3 |diameterGateway
|den00sdb | |<PORT> |false
|defaultTuningProfile
diameterGateway4 |diameterGateway
|den00sdb | |<PORT>|false
|defaultTuningProfile

 
2. Above it is  seen 2 ecs process(ecs1, ecs4) with jmx enabled in 2 servers -<HOST 1> and <HOST 2> respectively . The other 2 ecs process running in each server , so totally there are 3 ecs process running on each server.
3. There are 2 (Diameter Gateway)DGW (DGW1 , DGW2 - Server-1 & DGW-3 , DGW-4 - Server-2) process running on each of the server.
4. Assume that Server -2 - ecs - jmx enabled is gone down and also Diameter Gateway on that servers also gone down.
5. Try to start the (Diameter Gateway) DGW from driver node then the DGW come up properly without any issues as it has ecs1 which is jmx enabled is running .

ACTUAL BEHAVIOR
---------------
Due to a hard failure of an (Elastic Charging Server) ECS machine, it is needed to  stopped all Diameter gateways on all 4 ECE Machines.

It is  unable to start DGW.

EXPECTED BEHAVIOR
-----------------------
The diameter gateway should not stop




Cause

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In this Document
Symptoms
Cause
Solution
References


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