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Parent case ID logic in Related events section in relationship tab (Doc ID 2716340.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Goal

1. User is able to unlink the event which are linked by the system (as part of events promotion and correlation promotion to a case). In 808 ECM User
 guide it is mentioned as below.

5.4.8.11 Unlinking Events

You can unlink only those events which are already linked by the user.


2. When unlinking one of the links that was created by the correlation, the "Parent Case" field gets cleared out and cannot be restored afterwards.
 

Solution

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In this Document
Goal
Solution
References


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