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Billing Care Account Search is Failing for Multi-Schema (Doc ID 2716353.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Symptoms

Error is reported when search for an account on secondary schema through search option in Billing Care (BC). This issue is due to the calling of opcode PCM_OP_SEARCH in BC to fetch account details instead of calling opcode PCM_OP_GLOBAL_SEARCH.

Below error is reported in connection manager (CM) cm.pinlog:



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch search in Billing Care, put in account details from secondary schema.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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