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Error When Creating Bill Online And Through Batch For Existing Cutomers in ORMB V2.9 (Doc ID 2716470.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


On RMB v2. against FW v4.4, Error when creating bill online and through batch for existing customers.

When trying to create bill through Account context -> Bill -> Add for existing customers, we are getting below error.
This happens even though the address entries are already existing in the below tables:
CI_CI_PER_ADDR_OVRD (account override address)

".....Address information on the bill routing for Person 2509961393 on Bill 638348008476 is insufficient...."

The issue can be reproduced at will with the following steps:
1. Upgrade to RMB 2.9
2. Run Billing


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