My Oracle Support Banner

Matching Tolerances Not Working (Doc ID 2716628.1)

Last updated on OCTOBER 16, 2020

Applies to:

Oracle Retail Invoice Matching - Version 15.0.3 and later
Information in this document applies to any platform.

Symptoms

ReIM 15.0.3 w/ Patch 29874792: REIM_15.0.3_CUMULATIVE_HF_JUN_2019_1

Invoice not matching within tolerance (both Automatch and Manual Match)

Matching tolerances are not being applied correctly.

The system is not considering the tolerance either for the matching screen or for reimautomatch process.

Tests to reproduce:
1. Create PO
2. Receive PO with 2% less quantity
3. Create Invoice same quantity as original ordered
4. Configure the tolerance with:
  - Match level: S
  - Match Type Q
  - Favor of: S
  - Tolerance value type: P
  - Tolerance value of: 4%
5. Open Summary Match screen and do a summary match
  - Expected behaviour:
  - Should show that the invoice is within tolerance
  - Actual result
  - Identifies invoice as being not in tolerance

6. Run reimautomatch
  - Expected result
  - Should match the invoice
  - Actual result
  - Invoice remains unmatched


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.