When Adding or Getting Attachment In Web Client Getting Error "Your Preferred File Manager is not accessible. Please contact the system administrator" "<Security> and <BEA-090154> <Identity certificate has expired" in Agile Application Server Log
(Doc ID 2716728.1)
Last updated on OCTOBER 10, 2022
Applies to:Oracle Agile Product Collaboration - Version 188.8.131.52 and later
Information in this document applies to any platform.
When attempting to upload or get files in Agile Web Client the following error occurs in Web Client.
Your Preferred File Manager is not accessible. Please contact the system administrator.
The below error is observed in the application server log file which is located under [Agile home]\agileDomain\servers\[agile_xxx]\logs\stdout.log
- Login to Web Client
- Open object > Attachments tab
- Click 'Add' or 'Get' file
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