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NO LONGER POSSIBLE TO COMPLETE BILLS WITH CLOSING BILL SEGMENTS HAVING BILL SEGMENT END DATE NOT EQUAL TO THE SA END DATE (Doc ID 2716915.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.1.0 and later
Information in this document applies to any platform.

Symptoms

SA- Service Agreement.

On : 2.7.0.1.0 version,

No longer possible to complete bills with closing bill segments having bill segment end date not equal to the SA end date.

Completing a Bill with closing Bill Segments, where the SA linked to it is in reactivated status, results to an error.

 

Changes

Update the validation in Freeze/Cancel Bill Segment Routine to include SAs in non-reactivated status and to throw a warning instead of
transitioning the closing bill segment to error.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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