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Provide A mapping Value Option Between CCB Field Activity Type and MDM Activity Type. (Doc ID 2718139.1)

Last updated on OCTOBER 08, 2020

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

Symptoms


Provide a mapping value option between CCB fa type and MDM activity type. This will support a many to many relationship between the 2 objects.

The process for back to back service is different per regulatory area, i.e. CIS Division. To accommodate each unique business process, a back to back orchestrator activity type has been configured per CIS Division. Each unique orchestrator will have its own external activity type value. This causes an issue in the OOB algorithms D1-CHKMSMT and D2-UPDUSACT. In these algorithms, the external activity type value for back to back is hard coded to be “BackToBackService”.


Test Set up -

1) Duplicate the D1-BackToBackService and D1-BackToBackServiceType to create a new orchestrator activity type.
Note: Only the set of algorithms at the SPDVCREADY lifecycle status of the D1-BackToBackService BO will change according to the business processes.

2) Make sure that Check for Measurement Algorithm and D2-UPDUSBBSV are configured in the SPDVCREADY lifecycle state.

3) Create an external Activity Type Identifer for the new Activity Type.

4) Add an Activity Type. Stop/Start service SW

5) Update the Activity Type’s external activity type identifier on the database. This was an update step on the DB.

6) Create new FA Type

7) Create new FA Type Profile. This activity Type profile is linked to the SP Type.

8) Map the CCB FA Type to the Orchestrator Activity Type.


TESTING:
1) Create a person and start a service on the same service point above.
NOTE: The Activity is expected to be completed because the SP is currently on and there is already a read on the service Date (11/08/2018)
2) Check that the STOP/START Service (Back to Back) failed due to “External Activity Type Identifier is not Back to Back Service” error.



Changes

 

Cause

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Cause
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