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Generating DCI Form Version throws ' 786100: Either the system failed to connect to the report server or the report server failed to convert PDR PDF ' error (Doc ID 2718320.1)

Last updated on OCTOBER 09, 2020

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.1.0 and later
Oracle Clinical - Version 5.1.0 and later
Information in this document applies to any platform.

Symptoms

When trying to generate DCI Form for a particular DCI, the below error is being received :

786100: Either the system failed to connect to the report server or the report server failed to convert PDR PDF.
For errors while converting to PDR PDF, try Action->Report Queue Manager.

Example:

Changes

 A new additional question was added to the CRF.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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