My Oracle Support Banner

Issue With Construct Based Bill Segment Generation Batch (Doc ID 2718570.1)

Last updated on OCTOBER 13, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.8.0.0.0, Issue with Construct Based Bill Segment Generation batch.

ACTUAL BEHAVIOR
-------------------------------
Construct based bill segment generation batch is regenerating the bills for the bill cycles which are not part of its batch parameters. When bill cycle code parameter is passed as Monthly we expect it to regenerate the bill segments only for those bills for which the account bill cycle code is Monthly but it is regenerating the bill segments for the accounts with bill cycles other than Monthly in our scenario. In this process it is updating the to dos to complete status on the bill and hence delinking the to do from that bill.

It turns out to be multiple scenarios where system is working for most scenarios as per current design - but in one scenario, ToDos causing a regeneration of BillSegs and causing the Temp table be updated and so failing the Billing in the correct bill cycle.

Current workaround used is to clean the Bill Temp table so that it does not see any regeneration.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.