My Oracle Support Banner

Getting Error Trying To Complete Planned Event. (Doc ID 2719632.1)

Last updated on OCTOBER 20, 2020

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, Web Workspace

Getting error trying to complete Planned event.

Project was attempting to use switching in NMS 2.4.0.1  However, they do not like the auto-completion of Planned events when the Switching plan is completed.
Instead, they want to use Event Details to complete planned outages, just like other events.

Project changed their state transitions so the switch sheet event went to P-INC when the plan was completed in Web Switching (instead of P-CMP) and they configured the Completion button in Event Details to be visible for Planned events.

However, when they pressed the Completion button, they got this error:

2020-10-06 12:16:30,487 [pool-3-thread-23] ERROR com.splwg.oms.jbot.JBotCommand: com.splwg.oms.util.CorbaException: CompletionFailed: [-4, Complete event failed: can not complete planned outage or switching job]
com.splwg.oms.util.CorbaException: CompletionFailed
at com.splwg.oms.client.eventdetails.ClearTroubleCommand.clearTrouble(ClearTroubleCommand.java:212) [nms_client.jar:?]
at com.splwg.oms.client.eventdetails.ClearTroubleCommand.execute(ClearTroubleCommand.java:87) [nms_client.jar:?]
at com.splwg.oms.jbot.JBotCommand.executeCommand(JBotCommand.java:420) [nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor.processCommand(CommandProcessor.java:161) [nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor.processPackage(CommandProcessor.java:290) [nms_client.jar:?]
at com.splwg.oms.jbot.adapter.JBotAdapter$1.run(JBotAdapter.java:671) [nms_client.jar:?]
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [?:1.8.0_181]
at java.util.concurrent.FutureTask.run(Unknown Source) [?:1.8.0_181]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_181]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_181]
at java.lang.Thread.run(Unknown Source) [?:1.8.0_181]



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
 Migration
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.