Postponed Activities Moved To End Of Crew Shift Not Allowing Earlier FAs To Be Accessed On The CDI
(Doc ID 2720842.1)
Last updated on JUNE 30, 2021
Applies to:Oracle Utilities Mobile Workforce Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 2.3]
Information in this document applies to any platform.
Postponed Activities Moved to End of Crew Shift Not Allowing Earlier Field Activity (FAs) to be Accessed on the CDI.
If a crew postpones an activity to the end of their shift, the dispatcher is unable to access the previous activities using the CDI Gantt.
There is CDI functionality that puts a line through FAs showing travel time when an FA is postponed.. Once the postponed FA is moved to the end of the shift, you can no longer right-click and view activity details. You also cannot hover over the earlier FAs to see information about those FAs.
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