Postponed Activities Moved To End Of Crew Shift Not Allowing Earlier FAs To Be Accessed On The CDI
(Doc ID 2720842.1)
Last updated on OCTOBER 06, 2022
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 to 2.3.0.2.0 [Release 2.3]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Postponed Activities Moved to End of Crew Shift Not Allowing Earlier Field Activity (FAs) to be Accessed on the CDI.
If a crew postpones an activity to the end of their shift, the dispatcher is unable to access the previous activities using the CDI Gantt.
There is CDI functionality that puts a line through FAs showing travel time when an FA is postponed.. Once the postponed FA is moved to the end of the shift, you can no longer right-click and view activity details. You also cannot hover over the earlier FAs to see information about those FAs.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |