Backdated Discount Does Not Apply to Previous Bill Cycle
(Doc ID 2721617.1)
Last updated on OCTOBER 23, 2020
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On all versions of Oracle Communications Billing and Revenue Management (BRM), it was observed that discounts are not applied if they are backdated purchased and canceled on the previous billing cycle, after the bill is run.
The issue can be reproduced at will with the following steps:
1. Login to Customer Center and create an account with DOM 4 on 4th June and purchase Product X.
2. Run billing on Jul-4th.
3. On July-05th buy a discount which applies to the Product X, with start date as June-4th and end date as July-04th.
4. Double check on Customer Center that discount is applied ("Due Now" field from "Currency Balance Summary" section).
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