PMF flow is not triggered and alerts are not created in TF (Doc ID 2721843.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.6 and later
Information in this document applies to any platform.

Symptoms

Encountered the below error while posting the swift message and alert is not generated.

[ERROR] 2020-09-10 15:26:27.400 [pool-13-thread-1] aai - com.oracle.ofss.sanctions.postProcess.investigation.client.PmfAutoAssignClient
Exception occured in method AutoAssign Pmf with Message = Failed AutoAssign : HTTP error code : 503
java.lang.RuntimeException: Failed AutoAssign : HTTP error code : 503

Steps to reproduce:

Step 1: Post a swift message through Sanctionspost.jsp
Step 2: Login as TFanalyst and check for the alerts.
Step 3: IF no alerts generated then refresh and check for [ERROR] keyword in rtiserver.log

location : $Deployment_area/applications/TFLT.ear/TFLT.war/logs

Actual result:

Alert is not generated and encountered PMF auto assign error

Expected result:

Alert must be created without PMF auto assign issue.