Unable to Get/Upload Files Where Loadbalancer URL Is Used to Access File Manager
(Doc ID 2722734.1)
Last updated on OCTOBER 26, 2020
Applies to:
Oracle Agile PLM Framework - Version 9.3.6.0 and laterInformation in this document applies to any platform.
Symptoms
Unable to Get/Upload files where File Manager is using Load balancer URL
When attempting to display File Manager Configuration URL through http://loadbalancer.xxxx.xxx/Filemgr/Configuration, get below error time to time
Error
504 Gateway Time-out
Steps
The issue can be reproduced at will with the following steps:
1. Login to Web Client
2. Download file. Gets error
3. Upload file. Gets error
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |