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Reason Code List Empty On Resolve Tax Discrepancy Form (Doc ID 2723342.1)

Last updated on NOVEMBER 30, 2020

Applies to:

Oracle Retail Invoice Matching - Version 15.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 15.0.3 version, System Administration

  You observe the reason code is not available for 'System' or 'Invoice' when attempting to resolve an invoice in 'TAXDIS' status


The issue can be reproduced at will with the following steps:
  1. Invoice tax changed to E from S
  2. Match invoice
  3. The status of invoice is coming "TAXDIS" instead of "MTCH"
  4. Go to Tax Review Document, to resolve Discrepancy but reason code list empty



Cause

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In this Document
Symptoms
Cause
Solution
References


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