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Missing Row In RPILE Table For A Promotion Which Is Active (Doc ID 2723660.1)

Last updated on NOVEMBER 02, 2020

Applies to:

Oracle Retail Price Management - Version 14.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 14.1.3 version, Promotions

 You observe records are deleted from RPM_PROMO_ITEM_LOC_EXPL (RPILE) for active promotions
 Promotion data should be present in RPILE table as well as other Promo tables


Patch applied:
You have applied the fix for <bug 30544505> but the issue still exiists


The issue can be reproduced at will with the following steps:
  1.User created a promotion
  2. Promotion was created successfully.
  3. RPILE table data was missing from backend and hence DPE didn't send correct price.



Cause

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In this Document
Symptoms
Cause
Solution
References


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