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Error "The Server Is Encountered A Problem" when Clicking the Bill Drill Down Screen (Doc ID 2723780.1)

Last updated on OCTOBER 28, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access bill segment details in portal,the following error occurs.

ERROR
-----------------------
The server is encountered a problem. Your request cannot be processed. Please try again.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Step 1) Navigated to Bill Drill Down Screen
Step 2) Searched with Bill Id
Step 3) Broadcast given Bill.
Step 4) click on broadcast for bill segment

Cause

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In this Document
Symptoms
Cause
Solution
References


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