My Oracle Support Banner

Balance Type Can Go Negative With $0/min Charging (Doc ID 2724228.1)

Last updated on NOVEMBER 25, 2020

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Communications Network Charging and Control in version 5.0.2 and further, it is possible to configure a $0 per minute rating.

The charge for a call or data session is set by subscriber's product type. Product types include the tariff plans which define the service charge. Tariff plans can be associated with multiple product types. A different set of tariffs can be defined for each product type. Tariff plans define which rate table applies to a product type at a particular time. 

There is an issue when the configured Calling Line Identifier (CLI) to Dialed Number (DN) (CLI-DN) tariffs for the selected customer, has $0/min but customer is still charged and even going into negative values even if the "Allow Credit" checkbox NOT set.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.