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Balance Type Can Go Negative With $0/min Charging (Doc ID 2724228.1)

Last updated on AUGUST 11, 2023

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Communications Network Charging and Control in version 5.0.2 and further, it is possible to configure a $0 per minute rating.

The charge for a call or data session is set by subscriber's product type. Product types include the tariff plans which define the service charge. Tariff plans can be associated with multiple product types. A different set of tariffs can be defined for each product type. Tariff plans define which rate table applies to a product type at a particular time. 

There is an issue when the configured Calling Line Identifier (CLI) to Dialed Number (DN) (CLI-DN) tariffs for the selected customer, has $0/min but customer is still charged and even going into negative values even if the "Allow Credit" checkbox NOT set.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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