Invoicing Process Results in DM_Oracle Crash After Upgrade of BRM 7.5 PS16 To PS23
(Doc ID 2724523.1)
Last updated on APRIL 08, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.23.0 and laterInformation in this document applies to any platform.
Symptoms
Scenario:
- system is upgraded from Patch Set (PS)16 to PS23
- on processing invoices for a massive count (over 200000 bills), there is signal to DM_Oracle process (DM(1206) got SIGV... ) and it crashes
- for sake of testing, if the file dm_oracle11g64.so from previous patch (PS16) is used no errors are noticed for invoicing, even for 200000 bills
Following is the stack trace printed in dm_oracle.log file:
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |