ALM Process Hangs with Last Log Statement of 'TM_Context::GetPaymentSchedule' (Doc ID 2724906.1)

Last updated on MAY 19, 2023

Applies to:

Symptoms

When running an ALM Process, the process hangs or becomes inactive after processing a certain number of records.  When you check the ALM Cash Flow Engine SQL debug log, the following is the last statement in the log:

Module Logging OFS Access module data: /* 61784512: TM_Context::GetPaymentSchedule */

Note that this message can occur for records with or without a Payment Schedule.

If you run the command "ps -ef|grep ofsrm", you see an inactive Cash Flow engine process on the server.

While the nohup.out from $FIC_DB_HOME/bin shows the process is hanging, there are no specific errors.

There are no rows in FSI_PROCESS_ERRORS and the application server CPU utilization goes to 100 percent

Cause

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