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Account Page Needs Unnecessary Scrolling For Alerts Tab (Doc ID 2725182.1)

Last updated on NOVEMBER 08, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 to 2.7.0.3.0 [Release 2.7]
Information in this document applies to any platform.

Goal

On : 2.7.0.3.0 version, ENV - Environment

Account Page needs unnecessary scrolling for Alerts tab

The Account page tab need to be resized to minimize unnecessary scrolling/clicking. Especially, the alert which is frequently used in the project needs to be scrolled to the right. The CSR faces a time lag while recording the information into the system while on the call.
Steps to re-create:
1. Go to any active account.
2. Account alert which is used constantly in the project needs constant right scrolling.
 

Solution

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In this Document
Goal
Solution
References


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