Unresponsive UI Under "PRICING/COMMITMENTS" Section While Creating A New Deal
(Doc ID 2726211.1)
Last updated on NOVEMBER 08, 2022
Applies to:Oracle Financial Services Revenue Management and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Unresponsive UI under "Pricing/Commitments" section while creating a new Deal
1. Create a new Deal for a customer under Deal Dashboard
2. On the "Pricing/Commitments" section, map a Price List to this Deal
3. On "Pricing/Commitments" section under Deal Information, click on Edit icon under Pricing to add new pricing to the Deal
Unresponsive Page for a long time. And then Gateway timeout error is thrown followed by redirecting to the Home Page "Customer 360 View"
Price Items under the Price List mapped to the Deal should display and their existing pricing should also display for editing.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document