Client Invoice Not Generated
(Doc ID 2726459.1)
Last updated on OCTOBER 19, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.22.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.22.0 version, Invoicing
Invoice regeneration failed for large account, which has 235 child accounts. The account has a bill with an end date that has passed, but the invoice is not accessible in Customer Center.
The command used to generate the invoice:
pin_inv_accts -regen -verbose -file find_invoice
ERROR in pin_inv.pinlog:
-----------------------
E Tue Oct 6 00:31:16 2020 pin_inv_accts:13938 pcp_xdrst.c(61):3196 2::pin_inv_accts:13938:-157910208:953:1603217521:1:root.0.0.0.1:::
received PIN_ERR_STREAM_EOF, closing socket
E Tue Oct 6 00:31:16 2020 pin_inv_accts:13938 pcp_xdrst.c(61):3210 2::pin_inv_accts:13938:-157910208:953:1603217521:1:root.0.0.0.1:::
pcpxdr_op_decode: bad xdr: PinErr=50 - PIN_ERR_STREAM_EOF
W Tue Oct 6 00:31:16 2020 pin_inv_accts:13938 pcpst.c(102):4727 2::pin_inv_accts:13938:-157910208:953:1603217521:1:root.0.0.0.1:::
Server connection(ip <DOMAINNAME> 21000) ready to failover (no trans)
E Tue Oct 6 00:31:16 2020 pin_inv_accts:13938 pcm.c(64):957 2::pin_inv_accts:13938:-157910208:953:1603217521:1:root.0.0.0.1:::
Op (PCM_OP_INV_MAKE_INVOICE) receive failed in pcm_op
<location=PIN_ERRLOC_PCP:2 class=PIN_ERRCLASS_SYSTEM_RETRYABLE:3 errno=PIN_ERR_STREAM_EOF:50>
<facility=0 msg_id=0 version=0>
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |