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Customer Registration Contract Creation Issue When There Is Multiple Billing Group (Doc ID 2726738.1)

Last updated on NOVEMBER 06, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 to 2.8.0.0.0 [Release 2]
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version

ACTUAL BEHAVIOR
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As part of customer registration process, when there is multiple billing group under a parent customer, the contract are not getting created for second billing group accounts.

STEPS
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The issue can be reproduced at will with the following steps:

 1. Create the parent customer;
 2. Create multiple Bill Group;
 3. Create policy with high end dated from 01/01/2021 to 12/31/2999;
 4. Create Policy Plan;
 5. While approving the 2nd billing group , the contract are not getting created.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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