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Stop Date and Prenmise Not Displayed In Self Service Task (Doc ID 2727162.1)

Last updated on NOVEMBER 09, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Oracle Utilities Opower Digital Self Service Cloud Service, Transactions - Version 20.1 and later
Information in this document applies to any platform.

Goal

Stopping service from Digital Self Service - Transactions (DSS-T) creates a 'Stop Service' Self-Service Task, but the Stop Date and Premise provided in DSS-T are not displayed on the Self-Service Task in Customer Care and Billing.
 

Solution

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In this Document
Goal
Solution
References


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