"ScheduledBillingMethodChange" Activity - No Checkbox Showing On Clicking "OK" When It Is Expected
(Doc ID 2727204.1)
Last updated on DECEMBER 02, 2020
Applies to:Oracle Insurance Policy Administration J2EE - Version 22.214.171.124 and later
Information in this document applies to any platform.
On : 126.96.36.199 version, General
"ScheduledBillingMethodChange" activity - No checkbox showing on clicking "OK" when it is expected. Scheduled Billing Method Change to RCC (Recurring Credit Card) option in drop-down - correct Error is displayed 'CSR must acknowledge change required in Transfund', but NO Checkbox is displayed.
On clicking "OK", the OnSubmit code should show the hidden Check Box.
The issue can be reproduced at will with the following steps:
1. Add an activity (example Schedule Billing Method Change) on a policy
2. Activity has a hidden checkbox, which will show OnSubmit along with an error message
3. Click OK, the checkbox would not show (tested with SHOW/HIDE Action Type, either Action Type works with OnSubmit action type, per XML configuration documentation)
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