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"ScheduledBillingMethodChange" Activity - No Checkbox Showing On Clicking "OK" When It Is Expected (Doc ID 2727204.1)

Last updated on DECEMBER 02, 2020

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.0.25 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.0.25 version, General

ACTUAL BEHAVIOR
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"ScheduledBillingMethodChange" activity - No checkbox showing on clicking "OK" when it is expected. Scheduled Billing Method Change to RCC (Recurring Credit Card) option in drop-down - correct Error is displayed 'CSR must acknowledge change required in Transfund', but NO Checkbox is displayed.


EXPECTED BEHAVIOR
-----------------------
On clicking "OK", the OnSubmit code should show the hidden Check Box.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 1. Add an activity (example Schedule Billing Method Change) on a policy
2. Activity has a hidden checkbox, which will show OnSubmit along with an error message
3. Click OK, the checkbox would not show (tested with SHOW/HIDE Action Type, either Action Type works with OnSubmit action type, per XML configuration documentation)

Sample Configuration:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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