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Getting Slowness On The Discrepancy Resolution Screen While Resolving the Discrepancies (Doc ID 2727217.1)

Last updated on NOVEMBER 19, 2020

Applies to:

Oracle Retail Invoice Matching - Version 15.0.1 and later
Information in this document applies to any platform.

Symptoms

When trying to inquire the discrepancies of a supplier.
The application screen can take between 1 hour or more to respond and when it finally loads it ends up closing.
 
Steps To Recreate :

1. Navigate to Invoice Matching > Discrepancy Review List.
2. In the Discrepancy Review List have 2 possible scenarios to reply the issue :

• Scenario 1: Filtering in more detail: Filter by supplier, Order and / or Location, that return the invoices in a period of 4-10 minutes.
• Scenario 2: Single filter by provider: Do a single filter by Supplier.
 
  In this scenario can see that it takes up to more than 1 hour and a half and when It finally ends the user session ends too closing the application. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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