My Oracle Support Banner

Zone Without Stores cannot be Deleted By RPM (Doc ID 2727454.1)

Last updated on DECEMBER 09, 2020

Applies to:

Oracle Retail Price Management - Version 16.0.1 and later
Information in this document applies to any platform.


 When trying to delete a zone, RPM is showing the error “The zone xxxx cannot be deleted since it is attached to an existing promotion".

Steps to reproduce:
1. Go to "Zone Structure".
2. Click on "Maintain Zone Group".
3. In the price zone group list try to delete a zone. Note the above error occurs.
4. The zone does not have any stores associated with it. There are no active promotions for the zone.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.